Associate I

Official Title: Associate I
Department: Contact Center, Client Services
Reports To: Team Leader Contact Center

Summary:

The Associate I is responsible for all aspects of the customer service experience while maintaining a high level of accuracy and detail. This position requires the ability to work in a fast paced environment and respond effectively and professionally to the customer's questions and comments.

Essential Duties and Responsibilities:
  • Review and process loan documentation
  • Assist with new hire training
  • Retrieve and respond to voice mail messages
  • Conduct live on-line chat sessions with applicants
  • Handle telephone calls with applicants
  • Input applications into our proprietary loan origination software platform
Qualifications:
  • Ability to effectively interact with customers and various departments within the organization.
  • Ability to be punctual and perform careful, accurate work.
  • Comfortable with a PC workstation and basic Microsoft Applications including Word, Excel and Outlook.
  • Strong interpersonal, written and verbal communication skills.
  • The ability to work in a team environment, with a positive attitude, while managing multiple tasks.

Come and join our team this summer! We work in a professional but relaxed environment and the summer is our busiest time of year. You can expect a fast-paced environment where everyone is treated with respect. You can also plan to wear shorts or jeans, eat lots of free lunches and have access to our basketball court, in-house cardio machines, and connectivity to local nature trails. We're also known to have employee competitions and car washes, as well as in-office chair massages. Spend your summer working for a growing "Fin-Tech" firm and Blackstone portfolio company right in your own backyard! Now, for the details...

Ready to join us?

  1. Send your resume to careers@campusdoor.com.
  2. No resume? Send us an email. We'd like to get to know YOU. Tell us about what experience you bring and what you'd like to do next.