Associate I

Official Title: Associate I
Department: Client and Product Management
Reports To: Manager, Client and Product Management

Summary:

The Associate I will work with the team supporting new client set up, existing client projects, and system testing.

Essential Duties and Responsibilities:
  • Assist with lender management software new client set up.
  • Assist with new lender set up testing.
  • Assist with existing client project requests including new reports, program set up and program modifications.
  • Assist with testing client projects.
  • Assist with user acceptance testing for new software releases as necessary.
  • Assist with loan questions related to system functionality and program set up sourced in the contact center and from clients.
  • Coordinate and observe existing client calls and new lender set up calls.
  • Other related duties as required.
Qualifications:
  • High school Diploma or General Education Degree (GED), bachelor's degree preferred.
  • Strong working experience with computers, Internet and MS Office: Word, Excel and Outlook.
  • Strong interpersonal, written and verbal communication skills.
  • The ability to work in a team environment, with a positive attitude, while managing multiple tasks.
  • Demonstrate regular, consistent attendance and punctuality.

Ready to join us?

  1. Send your resume to careers@campusdoor.com.
  2. No resume? Send us an email. We'd like to get to know YOU. Tell us about what experience you bring and what you'd like to do next.