Careers
Thank you for your interest in CampusDoor. If you would like to submit your resume and a letter of interest, please email careers@campusdoor.com.
Junior Systems Administrator
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Status: Full-time, Excempt
Provides technical assistance via telephone or e-mail and resolve various workstation, server, network or user account issues. Oversees day-to-day operation of backup, anti-virus, patch management and various other systems. The Junior Systems Administrator has proven competency with Windows servers and desktops and communicates effectively across all levels of the organization.
Essential Duties and Responsibilities
- Provide technical support to on-site and off-site employees.
- Help users with computer issues such as: printers, MS Office, Outlook and general file share. Troubleshoot root cause and escalate if needed.
- Maintain log of issues, resolutions and employee interactions.
- Maintain users in Active Directory and various other systems, set up e-mail addresses, assign permissions, etc.
- Build or rebuild desktops, servers or other equipment.
- Install or replace hardware components.
- Identify and implement patches to the server and desktop operating systems and applications.
- Maintain disk-to-disk and disk-to-tape backup systems; ensure correct operation, manage tapes and perform restore activities when needed.
- Maintain anti-virus solution; implement policy, ensure correct operation on all servers and desktops and resolve any alerts generated.
- Assist facilities management with installation of audio/visual equipment, desk moves and phone set up when needed.
- Install and troubleshoot software; maintain software inventory and installation procedures.
- Participate in the 24 X 7 on-call rotation.
Qualifications
- Experience with Windows 7/10 and Windows Server 2008R2/2012R2.
- Experience with MS Office 2010 and up.
- Experience with applying security best practices.
- A minimum of 1 year of hands-on, working experience.
- Work effectively within team work groups and demonstrate close attention to details.
Manager Client and Product Management
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Status: Full-time, Excempt
The Manager is responsible for maintaining existing client relationships, coordinating client-directed changes, and communicating to stakeholders as appropriate. The manager will also lead and mentor a group of driven and dedicated professionals.
Essential Duties and Responsibilities
- Support client interactions.
- Maintain client-directed implementation schedules.
- Provide resolutions to problems at a functional level.
- Work closely with management to strategically position the company for growth and profitability.
- Provide other internal and external-facing duties such as delivering group presentations.
- Train, develop, coach and counsel a team of analysts and associates.
Qualifications
- Bachelor’s degree in Business, Management or related field, Master’s degree in a related field preferred
- At least 5 years of client management experience, student loan industry experience preferred
- Strong Microsoft Office skillsExperience with applying security best practices.
- Proven management, analytical, troubleshooting and problem solving skills.
- Strong written and oral communication and presentation skills
- Enthusiastic attitude, strong work ethic
CampusDoor is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race,
gender, religion/creed, national origin, ancestry, age, disability, veteran status, marital status, sexual orientation,
gender identity or expression or genetic information with the respect to employment opportunities.
